Conditions of Use

Payment Details

All transactions are processed in Australian Dollars (AUD)
Prices shown on this website INCLUDE GST
Payments can be made via VISA or MASTER CARD credit cards and debit cards (via Paypal’s secure payment gateway), or by direct bank deposit.

Customer Service Policy

Door and Cabinet Hardware is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund. All products are shipped with Australia Post and where applicable a Track and Trace service will be provided for your convenience.

Secure Shopping Guarantee

When paying by credit card online your financial transaction is safe because we use the trusted and proven Pay Pal system. To read how PayPal ensures the safe processing of your payment follow this link to the PayPal Security Centre. This means that we never even see your credit card details since you only supply them to PayPal. You always have full control over the amount you pay since you will need to confirm your order amount with PayPal during the checkout process. PayPal accepts Visa and Master cards. When using Internet banking your bank ensures that your transaction is safe and your bank never discloses any of your banking details to us, for this reason please include the order number into your payment details to ensure we can ship your order ASAP.

Limitation of Liability

Under no circumstances, including, but not limited to, negligence, shall Door and Cabinet Hardware or their staff be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site, even if Door and Cabinet Hardware or a Door and Cabinet Hardware authorized representative has been advised of the possibility of such damages. If your use of materials from this site results in the need for servicing, repair or correction of equipment or data, you assume any costs thereof.